Get Started with EZ-VOTE Connect

Thank you for your purchase


Thank you for becoming part of our ever-growing family of audience response system enthusiasts. These installation instructions will help you become a professional in no time.

With our easy-to-use polling software and short videos, you’ll be on your way to fun, interactive meetings. Let’s get interactive!

What's in the package?


Audience response system consists of a USB “stick” (base) receiver, wireless response clickers, and a standalone or PowerPoint-integrated interactive polling software. The receiver looks like a flash drive and needs to be plugged into the computer in order for the keypads to work. Depending on your order, inside your carrying case, you will see one of the models pictured below.

EZ-VOTE HD

EZ-VOTE-HD-System-Bag

EZ-VOTE 10

Meridia-EzVote-Line-36

EZ-VOTE 5

EZ-VOTE 5 electronic voting system

EZ-VOTE PRO

EZ-VOTE-PRO-bag

Create/personalize your login

Each system purchased from Meridia comes with 12 months of CloudVOTE mobile polling and content management subscription. To activate your license and permanently unlock the desktop software, login to the CloudVOTE account.

  1. A “Welcome” email was sent to you with a link to activate your CloudVOTE subscription (click to see screenshot)
    • Please check your Junk/Spam folders, too
  2. If you still can’t find the email, please contact us at support@meridiaars.com and provide your base serial number in the email. We’ll take it from there.

Installation instructions

  1. Download the EZ-VOTE Connect Suite
  2. Activate License (one-time on each computer)
    • Use the CloudVOTE login you created from the Welcome email
    • Check your Junk/Spam folders if you didn’t receive it
  3. Learn how to use the software (as needed).

Common installation questions

Do I need administrative rights to install the software?

Yes, you need to be a local admin to install the software, or your IT/IS can install it for you.

What are the system requirements for EZ-VOTE Connect installation?

Operating Environment/Prerequisites

  • Windows 7, 8 and 10 (32 & 64 Bit)
  • MS Office 2010, 2013 and 2016 (32 & 64 Bit)
  • MS .NET 4.6, MS Installer 5
  • Intel Core i5, 4GB RAM, 3GHz or better
  • USB Port (1.1 and up), 250 MB disk space

Other Requirements

  • Compatible with FIPS encryption.
  • Must be able to communicate with our HID USB device (our device has no memory, or auto-run capability).
  • Installation requires one-time/temporary admin privileges, or IT-supervised install.
  • One-time license activation (per computer, per user) requires internet, otherwise the desktop software and hardware work completely offline.

Is it necessary to activate the Connect app?

Yes.
Without activation, the software will be in Demo Mode and only 5 keypads will work. You will also see the Demo Mode status indicated in EZ-VOTE plugin when you look at the Base Connectivity indicator:
EZ-VOTE Connect plugin Demo Mode - Base DisconnectedEZ-VOTE Connect plugin Demo Mode - Base ConnectedOn the Connect Dashboard, you’ll see the Demo Mode indicator at the bottom of the app window:
EZ-VOTE Connect Dashboard Demo Mode

Can I install/activate the app on multiple computers?

Yes.
There’s no seat license, or any other limit on the number of installations, or activations (# of times you use your CloudVOTE login).
However, if you need to separate your content from one trainer to another, or from one location to another, you’ll need separate CloudVOTE subscriptions, or a master and child subscriptions (sold separately).

Possible installation issues

Problem: Installer is giving you an error, or EZ-VOTE tab is missing in PowerPoint

  1. You don’t have admin rights or
  2. Your security software may be blocking the installation.
  3. Your firewall may be blocking the installer from downloading the required components. Try downloading the “offline package” as a whole and try again.

Solution: Try to temporarily disable the antivirus, security software, or firewall and try again.
Other solutions: this article talks about admin rights, this one specifically talks about McAfee VirusScan issue, and this one deals with how your firewall may be blocking the activation attempts.

Installation walkthrough

Can’t use the online installer? Click here to download the offline package (192 MB)

Just in case you’re having trouble with the installation, or activation…here are all the necessary steps, visualized.

  1. Installation
    • Run the downloaded .exe file. Click Install.
  2. Activation
    • Login with your CloudVOTE Email and Password.
  3. Verification
    • Verify the subscription expiration date and your email address.

Installation

EZ-VOTE-Connect-installation-screen

Activation

EZ-VOTE Connect Activation Login Screen

Verification

EZ-VOTE Connect Dashboard

Make it yours

Your clickers can be customized even after the purchase. You can get a set of lanyards, or a custom faceplate that is easy to apply. We will provide the template, and even assist with design of it. Learn more here.

custom-keypads-website-banner-10

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Training videos


EZ-VOTE videos contain individual lessons, as well as a complete course covering 45 minutes of instruction. The rest of software training are short, but informative “Getting Started” guides.

One-on-one training


Should you need more hands-on, personalized training, or if you have a larger group, we are here for you 9am to 4pm Eastern Time. Schedule a training session at your convenience.

Useful downloads

Find our system requirements, Windows USB drivers, slide backgrounds, cool countdown sounds, and helpful ARS introduction/instruction slides in the Downloads section of the Support page. We also put a full version of the User Guide, EZ-PRESENTER cheat sheet and helpful installation tips there.

Try CloudVOTE - free mobile polling app

CloudVOTE Logois a simple, yet powerful BYOD mobile polling app. It lets you use your new keypads when there’s no internet connection or invite attendees to use any mobile device to connect to your interactive polling session when you have one.

Simply upload your PowerPoint course or presentation to the cloud and start polling instantly. See a quick video or learn more at www.cloudvote.com

Support and warranty definitions


We are here for you every step of the way. To get started, visit our Knowledge Base to find answers to your questions quickly and efficiently. If you have any problems, please submit a ticket here.

Please review the information in this PDF document for full disclosure of limitations and length of the support and warranty Meridia provides with its products.

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