|
|
How can we tell if our new management system is working throughout the company?
An international financial company introduced a
new management system throughout their entire company. As they began
receiving feedback from the different departments, it became clear that
a few problems were developing. However, the nature of the specific
problems was unclear.
The company then scheduled a meeting of senior
managers at their headquarters to discuss the new system and asked
Meridia Audience Response to supply a method to get candid feedback
regarding the problems being encountered by the various departments.
During the meeting, top managers were surveyed
anonymously to find out what was--and was not--working with the new
management system. Viewing the results, the company was able to
determine immediately what key issues faced the top managers and what
steps were needed to correct the problems.
As a result, the company worked with each
department to develop its own action plan to resolve their problems and
keep the corporate plan on track.
|
"...it became clear that a few problems were developing."
"...top managers were surveyed... to find out what was--and was
not--working..."
|
Meridia Audience Response Home Page
|
